The second-hand marketplace Members Voice Frustration Over Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
The platform stated the revised method more closely matches other platforms.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.
